Effective March 3, 2015 for new bookings, Disney Cruise Line is adjusting its cancellation policy and creating four categories for sailings: 1- to 5-Nights, 6- to 9-Nights, 10-Nights or Longer, Suites and Concierge.
FINAL PAYMENT & CANCELLATION POLICIES EFFECTIVE 3/3/15
Deposit:
For all bookings which require a deposit, the amount due is 20% of the cruise fare. This deposit policy applies to all stateroom Guests (including children under age 3).
The deposit requirement is for:
- All new bookings
- Bookings in which the sail date has changed
- Bookings that are reinstated
Final Payment:
Your full and final payment depends on the length of your cruise; the embark and debark port; if you are staying in a suite/concierge stateroom or a non-suite/non-concierge stateroom; and if you are sailing on a Holiday date:
Below is a review of the final payment due date and cancellation policy for all sailings and categories:
Cruises 1 to 5 Nights where embark or debark is a U.S. Port (Non Holiday Sailings)
| Categories | Final Payment Due Date | Cancellation Fees |
| Non-Suites/Non-Concierge Staterooms | 75 days prior to arrival | 74-45 days – Deposit per Guest |
| 44-30 days – 50% of vacation price | ||
| 29-15 days – 75% of vacation price | ||
| 14-0 days – 100% of vacation price |
Holiday Sailings*: Cruises 1 to 5 Nights where embark or debark is a U.S. Port
| Categories | Final Payment Due Date | Cancellation Fees |
| Non-Suites/Non-Concierge Staterooms | 90 days prior to arrival | 89-65 days – Deposit per Guest |
| 64-43 days – 50% of vacation price | ||
| 42-15 days – 75% of vacation price | ||
| 14-0 days – 100% of vacation price |
*Holiday Sailings are sailings that include Christmas Day, New Year’s Day, Thanksgiving Day (U.S.) or July 4th.
Cruises 1 to 5 Nights where embark or debark is a U.S. Port
| Categories | Final Payment Due Date | Cancellation Fees |
| Suites and Concierge Staterooms Deposit is non-refundable | 90 days prior to arrival | 90 days+ – Deposit per Guest |
| 89-56 days – 50% of vacation price | ||
| 55-30 days – 75% of vacation price | ||
| 29-0 days – 100% of vacation price |
Cruises 6 to 9 Nights where embark or debark is a U.S. Port (Non Holiday Sailings)
| Categories | Final Payment Due Date | Cancellation Fees |
| Non-Suites/Non-Concierge Staterooms | 90 days prior to arrival | 89-56 days – Deposit per Guest |
| 55-30 days – 50% of vacation price | ||
| 29-15 days – 75% of vacation price | ||
| 14-0 days – 100% of vacation price |
Holiday Sailings*: Cruises 6 to 9 Nights where embark or debark is a U.S. Port
| Categories | Final Payment Due Date | Cancellation Fees |
| Non-Suites/Non-Concierge Staterooms | 105 days prior to arrival | 104-75 days – Deposit per Guest |
| 74-43 days – 50% of vacation price | ||
| 42-15 days – 75% of vacation price | ||
| 14-0 days – 100% of vacation price |
*Holiday Sailings are sailings that include Christmas Day, New Year’s Day, Thanksgiving Day (U.S.) or July 4th.
Cruises 6 to 9 Nights where embark or debark is a U.S. Port
| Categories | Final Payment Due Date | Cancellation Fees |
| Suites and Concierge Staterooms Deposit is non-refundable | 90 days prior to arrival | 90 days+ – Deposit per Guest |
| 89-56 days – 50% of vacation price | ||
| 55-30 days – 75% of vacation price | ||
| 29-0 days – 100% of vacation price |
Cruises 10 Nights or More and Cruises Less than 10 Nights where Embark and Debark is non-U.S. Port
| Categories | Final Payment Due Date | Cancellation Fees |
| Non-Suites/Non-Concierge Staterooms | 120 days prior to arrival | 119-56 days – Deposit per Guest |
| 55-30 days – 50% of vacation price | ||
| 29-15 days – 75% of vacation price | ||
| 14-0 days – 100% of vacation price |
Cruises 10 Nights or More and Cruises Less than 10 Nights where Embark and Debark is non-U.S. Port
| Categories | Final Payment Due Date | Cancellation Fees |
| Suites and Concierge Staterooms Deposit is non-refundable | 150 days prior to arrival | 90+ days – Deposit per Guest |
| 89-56 days – 50% of vacation price | ||
| 55-30 days – 75% of vacation price | ||
| 29-0 days – 100% of vacation price |
Categories with Restrictions: Reservations for Inside, Outside, or Verandah Categories with restrictions are non-refundable and non-transferable. 100% cruise cancellation fee applies from time of payment.
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