This week on the Disney Parks Blog hidden at the bottom of an article about the food that will be available at the new Satu’li Canteen at Pandora – The World of Avatar at Disney’s Animal Kingdom, we saw a one paragraph announcement about an Advanced Ordering System that will be used through the My Disney Experience APP when this restaurant opens at the end of May. A similar system is used for both breakfast and lunch at the Be Our Guest restaurant in the Magic Kingdom.
This will be a new convenient option to order and pay for meals on-the-go within the My Disney Experience app which will allow you to bypass the queue to order when they arrive at the restaurant. Using the app, you can select menu items, customize your order and pre-pay for their meal. When you arrive at the restaurant you will tap an “I’m here” button in the app, which will notify the kitchen to prepare your meal. When ready, you will receive an alert through the app to pick up your meal at a designated window.
Additional fast-casual and quick-service restaurants will begin to offer Mobile Order later this year.
I have not yet been able to find out if food allergy sufferers will have the allergy menus available when the APP expands to additional locations. My daughter has multiple food allergies and her food often takes much longer than everyone else’s to prepare at quick service locations. I often feel like we are almost finished with our meal before her meal is ready. Being able to order an allergy meal through the APP would be ideal for my family. I am waiting for a follow-up response from the Special Dietary team at Walt Disney World and will let you know the outcome. UPDATE: It is recommended by Disney that an allergy sufferer not use the APP. They feel it would be safer to speak to a chef/manager at the dining location when ordering food for dietary restricted meals.